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I hope this gives a little better understanding of the problem. So all that to say that SARA is not effectively cleaning whatever still remains of these previous installations and I think this may be why when I then reinstall Office 2019 and try to search again in Outlook emails that search still does not find items which I know to exist in the emails. However, after the supposed cleaning and uninstallation of these versions by SARA, when I reboot and check again SARA continues to find instances of all the previous versions supposedly still on the laptop. I then noticed when I used the Microsoft "uninstall tool" (SARA) that SARA finds traces of previous Microsoft Office versions (as I mentioned previously) so I used SARA to uninstall ALL versions (including 2019). The Microsoft Office 2021 will be uninstalled from your computer. Now click Uninstall again on the confirmation box. Uninstall Microsoft Office 2021 using Settings App 3. CloseDirectX End-User Runtime Web Installer. Click on the ellipses and select Uninstall. Download DirectX End-User Runtime Web Installer. You will now see Microsoft Office 2021 app on the screen.

So it seems like Outlook is not actually in the search indexing because it is excluded. In the search box, type Microsoft Office and click the search button. When I go to the Search setup I noticed that Microsoft Outlook is in the "included" items in the search but also Microsoft Outlook appears next to it several times in the "excluded" from search. Greetings Scannan, I am having trouble with my 2019 Microsoft Office Outlook because it is not able to search my email folders, that is, when I try to do a search for an item I know exists in an email folder it does not find the item.